We are looking for a customer service oriented Help Desk Specialist to provide technical support to users in an efficient and accurate manner, as part of our IT team. Activities include interacting with our end users to support, maintain and upgrade computers, software and mobile devices. In addition, the candidate will be working with Windows servers, a VoIP phone system and some proprietary software. You will frequently be the first point of contact for our employees’ IT needs and have the opportunity to learn and expand your knowledge in the technology field.
The Help Desk Specialist reports to the Manager of Information Technology.